The key benefits from deploying an enterprise social media software are to improve
- customer satisfaction by building stronger relationships with customers,
- staff effectiveness by simplifying access to existing internal expertise,
- staff retention by allowing employees to build a stronger network and stronger relationships within the enterprise.
Atlas for IBM Lotus Connections is a social networking application, available from IBM Software Services for Lotus (ISSL), that allows users to visualize their current network of contacts and see how they can efficiently extend that network to tap into valuable resources and trusted experts across an entire organization.
Atlas enables these capabilities by accessing information from the different components of Lotus Connections. When users log in to their dashboard, Atlas compiles and displays information that will help them better understand the company’s professional networks and who they can tap into these networks to increase their effectiveness day in and day out.
With the help of these different components, Atlas allows users to:
- visualize and analyze social networks in an organization,
- identify the shortest path to reach someone,
- find expertise across extended networks,
- visualize and manage their personal networks.
Contact us to leverage this social networking and visualization application to help your company build vibrant and balanced professional networks, increase team effectiveness, and improve individual productivity.
Watch this brief demo from IBM demonstrating how to unlock the value of enterprise social media.