Tag Archives: email
How do I manage my address book entries?
Login to Webmail. Click “Addressbook” from the top menu. From this page you are able to add, search, import and export email addresses.
How do I set up my address book?
Login to Webmail. Click “Options” from the top menu. Click “Addressbooks” under the Other Options menu. Select “My Addressbook” from the choices of address books to use. Use the pointing finger to move the selected “My Addressbook” over to the … Continue reading
Do I need to login to my alias accounts in Postini?
When you manage your main account in Postini, you indirectly manage all the aliases as well. You don’t have to login separately to manage the aliases, as the list of messages you see include those that came to the aliases.
How to I add my aliases to my Postini SPAM and Anti-Virus filter?
To make sure that all the various aliases the you accept emails for are covered by your Anti-Virus and SPAM filter, log on to your Postini account management console by clicking here. Don’t worry if you forgot your password, as … Continue reading
Can I view blocked emails?
Only the Postini advanced Anti-Virus and SPAM filter allows you to view your quarantined emails.
When is the SPAM filter updated?
The SPAM and AntiVirus filters are updated continuously real-time by Postini, as email flows through the system. If you are using the complimentary SPAM filter with Ensim, your SPAM filtering rules are also updated continuously.
Is SPAM filtering available?
Yes, we have two kinds of SPAM filter available. If you have Ensim control panel, your hosting includes a complimentary SPAM filter accessible from your control panel when you log in as site admin. Any emails sent to your account … Continue reading
My recepients sometimes receive dupplicate emails
Email duppliction results from a problem with mail flow: The mail duplication is due to sender timeout Issue: When our sending mail servers time out after sending the complete message body, the receiving servers can maintain the SMTP connection. The … Continue reading
How do I find the full email headers (a.k.a. internet headers) in Outlook?
To be able to report SPAM, Viruses, or any other problem with email, the system administrators need the full email headers. These can be easily found in Netscape or Mozilla Thunderbird, just by viewing the raw message source, or by … Continue reading
How can I best manage a “support” mailbox for my organization?
Here is how we recommend running a “support” mailbox: – forward the support emails to each person that might handle it – set up in your mail client (Outlook, Thunderbird, Eudora,…) a “fake” support mailbox, that you do not check … Continue reading
