NewPush newsletter – November 2016 edition

I would like to welcome you to our newsletter of November 2016.

Did you know that NewPush has been in business since 1999 providing stable and reliable service to our customers in both North America and Europe? Our cloud vision was implemented many years prior to the time the term ‘cloud’ was coined – we simply called it ‘Nethosting.’ Today, we compete successfully with major cloud providers by providing more support and superior services at a lower cost. Our easy-to-understand pricing results in predictable costs. Our pricing is geared to offer higher value than the likes of Amazon, Google, or Microsoft. We do that by tying the price to the value of our services. You don’t have to be at the mercy of some complex and opaque formula based on uncontrollable metrics. Forget about worrying what peak hours or periods of high server loads mean. We know that these are virtually impossible to verify and most importantly impossible to predict.

René - Newsletter welcome

In addition to hosting and cloud services, we also provide help with software and website development. We offer a single point of contact for support regardless of the services, making it simple, and saving time. Our recent offerings popular with developers and system integrators include testing as a service (TaaS) and cybersecurity as a service. Both provide a competitive advantage to online operations. We serve private and government entities in locations around the world. Our business shows strong growth due to our simple business proposition: we deliver quality on time and within budget. Simply put: we deliver more for less!

In this day and age, the basics are taken for granted. To differentiate our offering, NewPush includes complimentary value-added features. Here are three examples that show how these features can make a difference for businesses.

  • Spend less time on junk mail and more time with what is important. We have improved on standard spam filtering by deploying a professional solution powered by SpamExperts (SPEX). The spam filtering cluster has been custom tailored to fit each of our customer’s needs. Whether you are using a control panel, or an Exchange cluster, with SPEX we increase the filtering efficiency and allow you to manage global filtering rules as well as personal preferences. Our system even learns from feedback based on what millions of users choose to release or block in their inbox. As a result, you are able to spend more time on what is really important.
  • Increase your audience by keeping your website current and relevant. Many customers love to use a simple content management system (CMS) like WordPress. It is easy and efficient. We made sure that our support engineers are trained to provide help and guidance with WordPress website development and maintenance to help you stay relevant. In addition, we can provide advice and support for keeping your website safe too.
  • Cyber Security continues to gain in importance. At NewPush we design our infrastructure and build our service with cybersecurity in mind. Our high BitSight score (the industry standard for Cyber Security) is a testament to our commitment and our results. The key to success in Cyber Security is to treat is like an arms race. We always search for ways to improve security by leveraging technology and experience. Besides industry best practices, we develop, test, and deploy new tools to monitor and protect our network. We proactively fix security issues, to head off problems before they impact our customers.
    These were just a few examples of how we differentiate our services to give you a competitive advantage in IT. And as IT needs are shifting, new challenges appear. We aim to provide a stable platform, with trustworthy and professional support.

Many of you know us from the work we have been doing for you. For others, we become invisible because ‘it just works.’ And in some cases, you know us from the work we have done for you, but you don’t know of other areas where we could help you achieve a business advantage. We would like to fix that – hence this and future newsletters. We plan to share with you on regular basis news, offerings, blogs, and discussions on the topics of interest in this fast moving IT space. We know you have a choice of vendors, and we feel privileged to have the opportunity to earn your confidence and trust every day. We hope you will enjoy reading this and future newsletters.

Sincerely,
Rene Sotola, CEO

Our featured customer for this month: The O’Shea Report

Kris and Tim O’Shea started their careers in HR, training, and sales by day. They honed their comedic skills in theatres and comedy clubs by night. Their experiences enable them today to be motivational speakers who understand people’s daily strife in a corporate environment. Their mission is to boost morale among employees while motivating them to thrive in a challenging world. The O’Sheas have been voted among the Top 5 Entertainment Keynote Speakers four years in a row by Speakers Platform and have presented The O’Shea Report to corporate audiences, such as General Motors, McDonald’s, State Farm, Panasonic, and Blue Cross Blue Shield. We are proud to have provided our small business hosting solutions to them for over a decade.

Tim, co-founder of The O’Shea Report explains it best:

“NewPush has been a solid and reliable partner of ours for over 15 years. They provide us with all necessary IT foundations to run our business: website hosting, email, spam filtering and virus protection. Their performance has consistently exceeded our expectations. They go the extra mile whenever it is needed and always respond quickly and efficiently if we need assistance. There is a reason we have been loyal customers of theirs for so many years: they provide outstanding service. Thank you NewPush!”

Success story: Web Hosting services for The O’Shea Report

“Providing essential hosting services (our website, email, spam filtering, and virus protection) enables us to focus on our business,” says Tim O’Shea, co-founder of The O’Shea Report. “What makes NewPush different from others in hosting? In one word: caring” he adds.

At NewPush, we believe that the foundation for good service is caring about the customer. We understand that to best serve our customers’ needs we need to take their perspective. This is exactly what we have done hosting for Kris and Tim O’Shea for more than 15 years now.

Product highlight: Automated testing

Functional testing is an industry-wide challenge. As timelines slip, testing gets shortened. Subsequently, test coverage (defined as the percentage of function points) decreases and the risk goes up. While most software bugs don’t result in a loss of life, they can result in a loss of reputation and a damaged brand. Frequent tests uncover bugs quickly and allow intensive testing and increased test coverage while minimizing costs and elapsed time.

Manual testing is slow and expensive. Industry automated testing relies on scripts which – while better than manual testing as they allow some automation – are still relatively slow to write and hard to maintain, and the scriptwriter becomes a bottleneck.

NewPush provides testing as a service. Using leading industry tools – CGI’s TestSavvy – integrated with different “engines” (e.g. HP’s QTP, Selenium) NewPush can ‘automate the automation’: specifically, test cases are easily created by GUIs, and then test execution can be performed by anyone, or started on a particular date/time automatically.

Users can choose to execute the test immediately or schedule the execution for the future. The color coding makes the test results easy to understand. Tests can be grouped into subsystems corresponding to functional areas, or software modules, or submodules. The reader can receive a summary (e.g. just failed tests) or look at all tests executed and then drill down on specific test results using GUIs. NewPush provides this solution as a TaaS offering (a combination of SaaS and testing services).