Our Data Centers

Most of our servers are housed at our two main data centers located in Denver and Greenwood Village in Colorado, USA. At our data center facilities, we have over 7,000 square feet of raised floor and another 5,500 square feet of office space to support our day to day business operations and on-site staff. We also have space at a data center located in Budapest, Hungary, where the use of our own IP space from the US, and redundant international interconnections ensure the outstanding reliability, security, and indolence.​ Through our partnership with IBM, we have the ability to provide outstanding quality datacenter services on all continents at a competitive price. One of the key benefits of our infrastructure is that we can provide both nearshore and offshore disaster recovery (DR) sites.

About our Denver Datacenter

Power

Located in Denver’s central business district, the building we occupy has power feeds from multiple substations. Electrical service is connected to our Mitsubishi 375KVA UPS, which delivers conditioned power to the data center. In the event of a utility power failure, our diesel generator will immediately start up and begin carrying the entire data center load. Building life safety systems are backed up by two separate generators. Redundant “B” side power is delivered via a PowerWare 9315 160KVA UPS. Both A and B side power are generator backed.

Environmental

Cooling and humidity are controlled by 7 air handling units featuring N+1 redundancy. The HVAC units keep the operating environment in the data center at 70 degrees within 45% humidity with the variation of no more than 4 degrees to temperature and 4% humidity. To ensure that optimal cooling and air circulation is available at all times, air flow studies are conducted and an analysis with infrared heat-sensing cameras is performed on a regular basis. We also have local and remote environmental monitoring systems in place. For additional redundancy, CRAC units connected to diverse heat rejection sources and mechanisms.

Security

Our data center facility is located in a building that has 24×7 on-site security. After business hours, all individuals entering or exiting the building are required to present building credentials and sign in with onsite security staff. Upon doing so, they are only granted elevator access to the floor they need access to. Additionally, we have our own security system which consists of access control systems within our office suite and remotely monitored video surveillance.

Fire Detection and Suppression

Fire detection within the data center is provided by an early detection alarm system monitored both within our office suite and by the building’s 24×7 security staff. The data center has detectors installed both above and below the raised flooring. The fire suppression system is a pre-action, dry pipe which would discharge water only from the appropriate locations when the heat in the data center increases enough to trigger a fire sprinkler head. The discharge of a sprinkler would signal the emergency power-off switch, which would simultaneously turn off the commercial electrical power to the data center and switch to UPS power.

Our Network Infrastructure

Juniper EX Switches. Juniper MX Routers. You won’t find anything else on our production network. At our network border, we utilize a redundant pair of Juniper MX routers, scalable to 80Gbps of Internet connectivity each. At our network core, we have over 80 10Gbps ports, across two different Juniper EX switches. Our Juniper MX routers and our Juniper EX core switches feature A+B redundant power. Our top of the rack, customer-facing switches are connected via redundant 10Gbps links to our network core. Our network is designed to be highly available and self-healing. We utilize rapid spanning tree protocol (RTSP) and bidirectional forwarding detection (BFD) to provide sub-second failover of switched and routed traffic, in the event of a problem with one of our core switches or border routers.

IP Transit / Connectivity

We have IP transit connectivity to 5 different world-class Tier 1 and Tier 2 networks. Level(3), XO, Hurricane Electric, and TeliaSonera We have carefully selected these providers based on their above-average performance domestically and internationally. We take full BGP routes (both IPv4 and IPv6) from each provider and provide all of our customers with an optimized, blended mix of bandwidth.

Transport Facilities and Capabilities

Complementing our Juniper powered network, multiple, physically diverse transport facilities provide our data center facility with highly available, redundant external network connectivity. We operate a redundant dark fiber ring to ensure the lowest latency and highest availability to carrier hotels within Denver. Our dark fiber ring is capable of scaling up to 1000Gbps of connectivity. Additionally, our transport facilities allow us to connect to IP Transit providers at two separate physical locations, ensuring that if even one of our IP Transit POPs has a major incident, we will remain online without any interruptions to our network.

Intelligent Routing Optimization

We utilize the Noction IRP intelligent routing optimization platform that continuously analyzes network traffic in real-time. If our routing optimization platform detects that one provider offers a network path with less latency, packet loss or simply better overall performance, traffic will automatically be re-routed over the best path within a matter of minutes. We are able to seamlessly and automatically route around major network problems and slowdowns.

About our Budapest Datacenter

Some prominent parameters:

  • A server room with Hungary’s highest performance density (300 sqm, 1MW, 3.33 kW/sqm)
  • Redundant IP network with 80 Gbit international and 20 Gbit domestic bandwidth
  • Redundant (2+1) air conditioning 22±2 °C, 45±10 rH% (3x 500kW)
  • Redundant (1+1) uninterruptable power supply (4x 500kW)
  • Dual power supply from the ELMŰ regional electricity supplier company (2x 2.5MVA)
  • 2.5 MVA Diesel Aggregator, with diesel reserve for 24 hours
  • VESDA aspirating fire alarm system
  • INERGEN gas fire suppression system