IPPAY NON-INTRUSIVE MAINTENANCE NOTIFICATION

***IPPAY NON-INTRUSIVE MAINTENANCE NOTIFICATION***

Duration of Maintenance: 60 minutes

Start Time of Maintenance: 10:00pm CST, Thursday, July 2, 2015

 Stop Time of Maintenance: 11:00pm CST, Thursday, July 2, 2015

Scope of Maintenance: To ensure the most reliable environment is maintained for our customers, IPpay Technical Services will be performing planned system updates. We expect the impact to service to be minor, if at all.

Impact of Maintenance: We do not anticipate you will experience any service interruptions as a result of this maintenance and transactions attempted during this window should not be affected. We do however request that pre-scheduled batches be moved outside of this maintenance window to aid us in completing the maintenance with the least activity on the systems. Based on our extensive testing prior to this maintenance, IPpay does not foresee any noticeable changes to your current experience during or after this maintenance is completed. If you do experience any anomalies during or after the maintenance window, please contact support immediately.


New Available Build Notification (85380)

This is our spam / virus filter update for customers on the mx1 / mx2.tnpw.net filtering cluster. The information is brought to you by our vendor, SpamExperts.

What’s new this week:
Change from Apache to NGINX
We’re excited to announce that to further improve the responsiveness and performance of the webserver, we’re switching from Apache to NGINX over the next weeks. There is no action required on your end for this, and nothing will visibly change for your users.

Changelog:

Filtering (services):

  • The logging system now stores the decoded version of the ‘To/CC/From/Subject’ headers (#23203)
  • The logging system now distinguishes recipient rejection that is the result of a cached lookup rather than a fresh callout (#16480)
  • The ‘api_set_administrator_callout’ API call now allows setting a blank email (i.e. removing any contact) (#22489)

Front-end / GUI:

  • Admins can now manage sub-admins using Control Panel API: /api/admin/update ; ‘/api/admin/wipe’ ; ‘/api/admin/binddomains’ ; ‘/api/admin/unbinddomains’ ; ‘/api/domain/getowner’ (#24195)
  • Resolved issue with ‘Release and Train’ option not working from the Log Search (#24276)
  • You are now able to assign an Admin under a sub-admin (#22245)
  • Increased the speed of transferring domains (#22602)
  • Changed the Bandwitdth Overview so it is now showing if a domain belongs to a sub-admin (#23543)
  • Admins are now able to remove Sub-Admins via API : ‘/api/admin/remove/username/’ (#23391)
  • Resolved issue with: “Invalid request parameters” error when trying to view the Error Details for a message in the Log Search (#24366)
  • The Control Panel API ‘/api/domainslist/get/’ can be extended to provide information about available services for each domain (#21596)
  • The SpamPanel now recommends using a Password Manager when creating custom passwords (#22393)
  • Improvements to the SpamPanel API ‘/api/domaincontact/set/domain/’ (#24452)
  • Updated error messages when using setting cluster update times and allowed SSH IP’s (#22030)

Plugins & Integration tools:

  • cPanel: Resolved issue with erros showing in log when terminating an account (#24389)
  • Plesk: Resolved issue with PHP Warning: “Illegal string offset id” when clicking the Domain List (#24399)

For more information, please do not hesitate to contact us.

 


New Available Build Notification (84851)

This is our spam / virus filter update for customers on the mx1 / mx2.tnpw.net filtering cluster. The information is brought to you by our vendor, SpamExperts.

 What’s new this week:

Quarantine retrieval / release via the API:

We’ve recently added the ability to retrieve and release messages via the software API.  It’s likely that you are already using the API, e.g. to get a list of messages in the quarantine matching certain criteria, and so retrieving or releasing messages via the API should be much simpler than also having to manage doing this via an IMAP connection.

This also allows you to build your integration with tighter security controls, as you can create a dedicated API user that only has access to the specific required functionality, rather than having to use the admin IMAP credentials

Updated reputation system:

We have updated the SpamExperts IP/URL reputation system with this release, to make more efficient use of our centrally produced intelligence data. This will not only further improve the filtering quality, it will also ensure that any reported false negatives/positives are processed more quickly to ensure optimal spam and virus filtering for your clients.

Changelog:

Filtering (services):

  • It is now possible to retrieve and release messages from quarantine via the API (#21713)
  • It is now possible to use the value “default” when setting the default value, which will change the default back to the value used when installing the cluster (#5100)
  • Default values may now be used with api_set_maximum_messages_per_connection (#18614)

Front-end / GUI:

  • Resolved issue with Overview returning a blank page in Internet Explorer (#24196)
  • Add retry time as an action for log search results (#21935)
  • Resolved issue with Add Domain page not showing correctly (#24251)
  • Resolved issue with not being able to remove the `&` character in restricted local parts via the interface (#23860)
  • Resolved issue with “Authentication failed” error when trying to view / release quarantined messages (#24235)
  • Resolved issue with Manage Administrators page not loading list of administrators when French language is used (#24271)
  • Changed the way Outgoing Reports is showing to make it more clear (#24227)
  • Resolved issue Overview search field not searching for the following format `.net` (#24313)
  • Resolved issue with api/admin/add/username failing to add uppercase usernames (#24351)
  • Resolved issue with domain unbinding from an admin account (#24308)
  • Resolved issue with admin contact email address not being added correctly (#24361)
  • The SpanPanel API ‘/api/admin/transferdomains/’ requires accepting the domain before it is assigned to the new admin (#24304)

Plugins & Integration tools:

  • cPanel: It is now possible to enable / disable reseller access in cPanel plugin (#19245)
  • cPanel: Resolved issue with cPanel terminate account not removing addon domains (#24079)
  • cPanel: Resolved issue with cPanel not displaying domains and returning the error: “There are no domains on this server” (#24325)
  • Plesk: Resolved issue with Toggle Protection not adding the correct route (#24286)

For more information, please do not hesitate to contact us.

 


New Available Build Notification (84419)

This is our spam / virus filter update for customers on the mx1 / mx2.tnpw.net filtering cluster. The information is brought to you by our vendor, SpamExperts.

 What’s new this week:

System Administration:

We have now implemented the ability for our clients to select one or more contacts which should receive our automated server problem notifications emails. To configure this for specific contacts please make sure that the option “Monitoring emails – Receive notifications about server problems” is ticked in the client area (https://my.spamexperts.com).

Filtering (services):

  • This build includes general filtering/performance updates only

Monitoring:

  • You can now choose which contact will receive the monitoring system notifications (#19510)

Front-end / GUI:

  • No new updates this week

Plugins & Integration tools:

  • cPanel: It is now possible to enable / disable admin access in cPanel plugin (#19245)
  • cPanel: When using the “Terminate Account” option in cPanel, the domains are now removed from the filtering server (#24079)
  • Plesk: Resolved SecurityError: blocked a frame with origin (#24241)
  • DirectAdmin: It is now possible to use branding in DirectAdmin (#22918)
  • DirectAdmin: Removed the term “SpamPanel” from the plugin (#24043)

For more information, please do not hesitate to contact us.

 


New Available Build Notification (83705)

This is our spam / virus filter update for customers on the mx1 / mx2.tnpw.net filtering cluster. The information is brought to you by our vendor, SpamExperts.

 What’s new this week:

Email user level whitelist & blacklists

Over the last couple of weeks, we have been working hard on getting the email user level whitelisting and blacklisting option available from the interface. This is now available, and allows the email users to manage their own list of sender domains and email addresses that they would like to whitelist or blacklist.

Changelog:

Filtering (services):

  • This build includes general filtering/performance updates only

Front-end / GUI:

  • “Cancel 2FA” is no longer available once the user set the 2FA (#23749)
  • Resolved issue with “Sender is invalid” response when trying to whitelist or blacklist a domain (#24133)
  • Resolved issue with “You have no permission to remove admins” error when using api/reseller/setproducts API (#24148)
  • The 2FA is no longer required the second time when the page Manage Email users is refreshed (#24142)
  • The labels no longer use the term “SpamPanel” (#24045)
  • The Admins are now able to get a list of their sub-admins via API call (#24169)

Plugins & Integration tools:

  • No new updates this week

For more information, please do not hesitate to contact us.

 


New Available Build Notification (83328)

This is our spam / virus filter update for customers on the mx1 / mx2.tnpw.net filtering cluster. The information is brought to you by our vendor, SpamExperts.

 New “Overview” page for super-admins and admins

The “Overview” page, where super-admins and admins are able to view a list of the domains configured in the system, has been significantly modernised.  The page looks similar, and all the old functionality is there, but the page now only has to load once, and can then refresh the content (e.g. when you change page or search) without having to reload.  Working with the overview page will be a much smoother and faster experience.  Over time, we’ll be modernising more of the web interface in this way.

You are now also able to transfer a domain to an admin, or unbind a domain from an admin, directly from the overview page.

We’ve also made a few changes to the whitelist and blacklist pages.  You can now search and sort the lists, and also export the lists to a CSV file.

Plesk for Windows SpamExperts add-on

We’ve completed the initial release of our opensource Plesk for Windows integration. Detailed instructions on how to install this add-on can be found on our knowledgebase here. Any feedback is greatly appreciated.

Changelog:

Filtering (services):

  • A new API method, api_set_recipient_protection_report_template(), is available, for making bulk changes to protection report settings (#23822)
  • A new API method, api_set_recipient_protection_report_language(), is available, for making bulk changes to language settings (#23979)
  • An error has been fixed that would cause the api_get_domain_count() API method to return an incorrect value when domains had multiple destinations (#23989)
  • When a message expires from the delivery queue, the status (in the logging data) is now updated to either “bounced” (if a delivery status notification was generated) or “queue-expired” (#19762)
  • When a message is not fully processed (e.g. the sending server gives up before completing) the status of the message (in the logging data) is now set to “not-accepted” (#24003)
  • When a message is removed from the quarantine, the status of the message (in the logging data) is now set to “quarantine-removed”. This also prevents these messages from appearing as releasable in protection reports (#19763)

Front-end / GUI:

  • It is now possible do assign domains directly from the Overview (#13683)
  • It is possible to add Local recipients that contain only ascii characters (#24054)
  • Added option to export user defined white and blacklists (#22856)
  • Added option to search the user defined white and blacklists (#22855)
  • Added search option to use defined white and blacklists (#22854)
  • Removed the term “SpamPanel” from the interface (#24043)
  • Resolved issue with email user not having access to sender whitelist / blacklist (#24069)
  • Resolved issue with Archive search date option showing the wrong date (#24044)
  • ‘Download .eml’ button is now displayed in the incoming|outgoing delivery queue (#24085)

Plugins & Integration tools:

  • 0: MX record changes are handled in the instance settings (#23362)
  • 0: It is now possible to handle auto protection on multiple subscriptions for one customer (#23929)
  • 0: Resolved issue where unprotecting a domain enabled the original MX records of other domains as well (#23981)

For more information, please do not hesitate to contact us.

 


New Available Build Notification (82808)

This is our spam / virus filter update for customers on the mx1 / mx2.tnpw.net filtering cluster. The information is brought to you by our vendor, SpamExperts.

 What’s new this week: 

We apply a lot of different in-house developed technologies to protect the Local Cloud servers against external attacks. To protect against high load, some of these systems would trigger directly when the email connection was made and before the “RCPT TO” part of the email conversation. Therefore we were unable to log such connection as part of the log search, as we would not know the recipient. We’ve build a much more advanced system over the last months, which still ensures protection against such external attacks whilst at the same time we now only reject the connection after the “RCPT TO” part of the conversation so the connection will always show up in the logging data of the domain. This will help in troubleshooting any delivery issues, as your users can directly lookup the information themselves.

Changelog:

Filtering (services):

  • When the default account is set to inactive, archive methods that deal with the default account or all accounts (e.g. /archive/accounts/) may now be used (#23921)

Front-end / GUI:

  • Email Users are now able to access Sender Whitelist / Blacklist (#22552)
  • Optimized logging classification for “Connection Lost” emails (#23377)
  • Added certificate management for the quarantine server HTTPS (#21341)
  • Added “Logout URL” to the session time-out page (#21390)
  • Resolved issue with setting the restricted local part characters in the Domain Settings page (#23860)
  • Resolved issue with Upload CSV file not working in the Sender Whitelist / Blacklist pages at email user level (#23901)
  • Optimized classification search criteria on Log Search page (#23931)
  • Resolved issue with Raw Headers missing from the message Preview in the Outgoing Spam Quarantine (#23747)
  • Resolved issue with the SpamPanel displaying an incorrect message when domains were transferred from Super-Admin to Admin (#23918)
  • Resolved issue with MX verification tool not returning results for all domains (#23938)
  • Added the message “Accept required” in the overview when domains are being migrated between users to make the action more clear (#23951)

Plugins & Integration tools:

  • cPanel: Resellers are now able to operate their customer’s domains (#23837)
  • cPanel: Resolved issue with “404 – Not found” error when selecting the number of items per page in Domain List (#23898)
  • cPanel: Alias and sub-domain are now showing in the Domain List (#23810)
  • cPanel: Resolved issue with removing the domain from cPanel not removing it from Spam Panel (#23906)
  • Plesk: Resellers are now able to operate their customer’s domains (#23837)
  • Plesk: Resolved issue with “404 – Not found” error when selecting the number of items per page in Domain List (#23898)
  • Plesk: Alias and sub-domain are now showing in the Domain List (#23810)
  • DirectAdmin: DirectAdmin addon no longer hard-codes routes (#20112)

For more information, please do not hesitate to contact us.


New Available Build Notification (81946)

This is our spam / virus filter update for customers on the mx1 / mx2.tnpw.net filtering cluster. The information is brought to you by our vendor, SpamExperts.

 What’s new this week: 

View the message in quarantine by clicking on the subject of the message in the Log Search results

A few updates ago, we added the ability to view, release, and remove messages from the quarantine directly from log search results.  These options are available from the action menu on the left of the results, for any messages that are in the quarantine.  This week, we’ve made it a bit easier to get to this – if you are including the Subject column in your log search results, then the subject will be a link to view (and from there optionally release or delete) the message.

Changelog:

Filtering (services):

  • This build includes general filtering/performance updates only

Front-end / GUI:

  • Resolved issue with changing the branding from server-wide to a specific server creating a duplicate (#23725)
  • It is now possible for sub-admins to add sub-admins via API call (#22221)
  • Sub-admins are now able to use the API /api/reseller/binddomains/ (#22242)
  • It is now possible to view the message in the quarantine by clicking the subject in the Log Search (#23422)
  • Resolved issue with autofilling the username / password in Manage outgoing user page (#20206)
  • It is now possible to use the /api/domainuser/status/ Spam Panel API using the domain name as well as the ID parameter. (#22069)
  • Resolved issue with login as newly created sub-admins (#23843)

Plugins & Integration tools:

  • cPanel: Resolved issue with PHP warnings occurring when unsintalling the addon on cPanel servers (#23763)
  • cPanel: Resolved issue with searching, changing order and changing count of items per page not working in Internet Explorer (#23876)
  • Plesk: Resolved issue with “This domain does not belong to you” error when trying to log in (#23641)
  • Plesk: Resolved issue with adding an email address in “Configure the email address for this domain” in Plesk not adding the address to the interface (#23796)
  • Plesk: Resolved issue with searching, changing order and changing count of items per page not working in Internet Explorer (#23876)

For more information, please do not hesitate to contact us.

 


New Available Build Notification (81544)

This is our spam / virus filter update for customers on the mx1 / mx2.tnpw.net filtering cluster. The information is brought to you by our vendor, SpamExperts.

What’s new this week: 

Front-end / GUI:

  • Resolved issue with the SpamPanel API call:api/admin/list/ not returning the proper result (#23432)
  • Resolved issue with calendar from the Outgoing / Incoming log search being misplaced (#23752)
  • Resolved issue with the outgoing filtering being active even after disabling Outgoing mail from Manage Products (#23774)

Plugins & Integration tools:

  • cPanel: Resolved PHP Warnings during installation (#23688)
  • cPanel: Adjusted text for `Check all domains` option (#23601)
  • cPanel: Optimized retrieval of domain list / Check status page (#23395)
  • Plesk: Resolved PHP Warnings during installation (#23688)
  • Plesk: Adjusted text for `Check all domains` option (#23601)
  • Plesk: Resolved issue with `This domain does not belong to you` error in Plesk 12 (#23641)
  • Plesk: Optimized retrieval of domain list / Check status page (#23395)
  • cPanel: Panel driver now catches the exceptions raised by the cPanel library (#13905)
  • cPanel: Resolved issue with the error Logout URL is not valid (#15901)
  • cPanel: Resolved issue with bulk-protect hanging (#23751)
  • cPanel: The diagnostics now checks if the hook is executable (#15242)
  • cPanel: You are now able to select the number of items you wish to see on a page (#22969)
  • cPanel: Resolved issue with Locales in addon not working (#23685)
  • Plesk: Resolved issue with the error Logout URL is not valid (#15901)
  • Plesk: The diagnostics now checks if the hook is executable (#15242)
  • Plesk: You are now able to select the number of items you wish to see on a page (#22969)
  • Plesk: Resolved issue with Locales in addon not working (#23685)

For more information, please do not hesitate to contact us.

 


New Available Build Notification (80690)

This is our spam / virus filter update for customers on the mx1 / mx2.tnpw.net filtering cluster. The information is brought to you by our vendor, SpamExperts.

What’s new this week: 

Filtering (services):

  • Improved the speed of simple API calls (#23475)
  • Improved the speed of the quarantine release system (from protection reports) (#23476)
  • Improved the speed of various API calls that interact with multiple filtering servers (#23300)
  • Added a new API method (api_list_lock_notification_templates) is available to list the configured lock notification templates (#23240)
  • The status of a message in the logging system now distinguishes between being queued and queued but frozen (#21933)

Front-end / GUI:

  • Resolved issue with the domain limit settings (#23438)
  • Resolved issue with the Apply button not working when removing the Software API Users (#23513)
  • Resolved issue with the Spam Panel API : “Error in exception handler” error (#23593)
  • Resolved issue with the IPv6 being incorrectly split when used as a Route (#23615)

Plugins & Integration tools:

  • cPanel: It is now possible to Update SPF records (#21243)
  • cPanel: Added checkboxes in the Domain Overview section to easily select several domains (#11980)
  • cPanel: Resolved issue with the Configuration Validation not requiring a correct password (#23546)
  • Plesk: Added checkboxes in the Domain Overview section to easily select several domains (#11980)
  • Plesk: Resolved issue with the Configuration Validation not requiring a correct password (#23546)

 

For more information, please do not hesitate to contact us.