New Available Build Notification (84851)

This is our spam / virus filter update for customers on the mx1 / mx2.tnpw.net filtering cluster. The information is brought to you by our vendor, SpamExperts.

 What’s new this week:

Quarantine retrieval / release via the API:

We’ve recently added the ability to retrieve and release messages via the software API.  It’s likely that you are already using the API, e.g. to get a list of messages in the quarantine matching certain criteria, and so retrieving or releasing messages via the API should be much simpler than also having to manage doing this via an IMAP connection.

This also allows you to build your integration with tighter security controls, as you can create a dedicated API user that only has access to the specific required functionality, rather than having to use the admin IMAP credentials

Updated reputation system:

We have updated the SpamExperts IP/URL reputation system with this release, to make more efficient use of our centrally produced intelligence data. This will not only further improve the filtering quality, it will also ensure that any reported false negatives/positives are processed more quickly to ensure optimal spam and virus filtering for your clients.

Changelog:

Filtering (services):

  • It is now possible to retrieve and release messages from quarantine via the API (#21713)
  • It is now possible to use the value “default” when setting the default value, which will change the default back to the value used when installing the cluster (#5100)
  • Default values may now be used with api_set_maximum_messages_per_connection (#18614)

Front-end / GUI:

  • Resolved issue with Overview returning a blank page in Internet Explorer (#24196)
  • Add retry time as an action for log search results (#21935)
  • Resolved issue with Add Domain page not showing correctly (#24251)
  • Resolved issue with not being able to remove the `&` character in restricted local parts via the interface (#23860)
  • Resolved issue with “Authentication failed” error when trying to view / release quarantined messages (#24235)
  • Resolved issue with Manage Administrators page not loading list of administrators when French language is used (#24271)
  • Changed the way Outgoing Reports is showing to make it more clear (#24227)
  • Resolved issue Overview search field not searching for the following format `.net` (#24313)
  • Resolved issue with api/admin/add/username failing to add uppercase usernames (#24351)
  • Resolved issue with domain unbinding from an admin account (#24308)
  • Resolved issue with admin contact email address not being added correctly (#24361)
  • The SpanPanel API ‘/api/admin/transferdomains/’ requires accepting the domain before it is assigned to the new admin (#24304)

Plugins & Integration tools:

  • cPanel: It is now possible to enable / disable reseller access in cPanel plugin (#19245)
  • cPanel: Resolved issue with cPanel terminate account not removing addon domains (#24079)
  • cPanel: Resolved issue with cPanel not displaying domains and returning the error: “There are no domains on this server” (#24325)
  • Plesk: Resolved issue with Toggle Protection not adding the correct route (#24286)

For more information, please do not hesitate to contact us.

 


New Available Build Notification (84419)

This is our spam / virus filter update for customers on the mx1 / mx2.tnpw.net filtering cluster. The information is brought to you by our vendor, SpamExperts.

 What’s new this week:

System Administration:

We have now implemented the ability for our clients to select one or more contacts which should receive our automated server problem notifications emails. To configure this for specific contacts please make sure that the option “Monitoring emails – Receive notifications about server problems” is ticked in the client area (https://my.spamexperts.com).

Filtering (services):

  • This build includes general filtering/performance updates only

Monitoring:

  • You can now choose which contact will receive the monitoring system notifications (#19510)

Front-end / GUI:

  • No new updates this week

Plugins & Integration tools:

  • cPanel: It is now possible to enable / disable admin access in cPanel plugin (#19245)
  • cPanel: When using the “Terminate Account” option in cPanel, the domains are now removed from the filtering server (#24079)
  • Plesk: Resolved SecurityError: blocked a frame with origin (#24241)
  • DirectAdmin: It is now possible to use branding in DirectAdmin (#22918)
  • DirectAdmin: Removed the term “SpamPanel” from the plugin (#24043)

For more information, please do not hesitate to contact us.

 


New Available Build Notification (83705)

This is our spam / virus filter update for customers on the mx1 / mx2.tnpw.net filtering cluster. The information is brought to you by our vendor, SpamExperts.

 What’s new this week:

Email user level whitelist & blacklists

Over the last couple of weeks, we have been working hard on getting the email user level whitelisting and blacklisting option available from the interface. This is now available, and allows the email users to manage their own list of sender domains and email addresses that they would like to whitelist or blacklist.

Changelog:

Filtering (services):

  • This build includes general filtering/performance updates only

Front-end / GUI:

  • “Cancel 2FA” is no longer available once the user set the 2FA (#23749)
  • Resolved issue with “Sender is invalid” response when trying to whitelist or blacklist a domain (#24133)
  • Resolved issue with “You have no permission to remove admins” error when using api/reseller/setproducts API (#24148)
  • The 2FA is no longer required the second time when the page Manage Email users is refreshed (#24142)
  • The labels no longer use the term “SpamPanel” (#24045)
  • The Admins are now able to get a list of their sub-admins via API call (#24169)

Plugins & Integration tools:

  • No new updates this week

For more information, please do not hesitate to contact us.

 


New Available Build Notification (83328)

This is our spam / virus filter update for customers on the mx1 / mx2.tnpw.net filtering cluster. The information is brought to you by our vendor, SpamExperts.

 New “Overview” page for super-admins and admins

The “Overview” page, where super-admins and admins are able to view a list of the domains configured in the system, has been significantly modernised.  The page looks similar, and all the old functionality is there, but the page now only has to load once, and can then refresh the content (e.g. when you change page or search) without having to reload.  Working with the overview page will be a much smoother and faster experience.  Over time, we’ll be modernising more of the web interface in this way.

You are now also able to transfer a domain to an admin, or unbind a domain from an admin, directly from the overview page.

We’ve also made a few changes to the whitelist and blacklist pages.  You can now search and sort the lists, and also export the lists to a CSV file.

Plesk for Windows SpamExperts add-on

We’ve completed the initial release of our opensource Plesk for Windows integration. Detailed instructions on how to install this add-on can be found on our knowledgebase here. Any feedback is greatly appreciated.

Changelog:

Filtering (services):

  • A new API method, api_set_recipient_protection_report_template(), is available, for making bulk changes to protection report settings (#23822)
  • A new API method, api_set_recipient_protection_report_language(), is available, for making bulk changes to language settings (#23979)
  • An error has been fixed that would cause the api_get_domain_count() API method to return an incorrect value when domains had multiple destinations (#23989)
  • When a message expires from the delivery queue, the status (in the logging data) is now updated to either “bounced” (if a delivery status notification was generated) or “queue-expired” (#19762)
  • When a message is not fully processed (e.g. the sending server gives up before completing) the status of the message (in the logging data) is now set to “not-accepted” (#24003)
  • When a message is removed from the quarantine, the status of the message (in the logging data) is now set to “quarantine-removed”. This also prevents these messages from appearing as releasable in protection reports (#19763)

Front-end / GUI:

  • It is now possible do assign domains directly from the Overview (#13683)
  • It is possible to add Local recipients that contain only ascii characters (#24054)
  • Added option to export user defined white and blacklists (#22856)
  • Added option to search the user defined white and blacklists (#22855)
  • Added search option to use defined white and blacklists (#22854)
  • Removed the term “SpamPanel” from the interface (#24043)
  • Resolved issue with email user not having access to sender whitelist / blacklist (#24069)
  • Resolved issue with Archive search date option showing the wrong date (#24044)
  • ‘Download .eml’ button is now displayed in the incoming|outgoing delivery queue (#24085)

Plugins & Integration tools:

  • 0: MX record changes are handled in the instance settings (#23362)
  • 0: It is now possible to handle auto protection on multiple subscriptions for one customer (#23929)
  • 0: Resolved issue where unprotecting a domain enabled the original MX records of other domains as well (#23981)

For more information, please do not hesitate to contact us.

 


New Available Build Notification (82808)

This is our spam / virus filter update for customers on the mx1 / mx2.tnpw.net filtering cluster. The information is brought to you by our vendor, SpamExperts.

 What’s new this week: 

We apply a lot of different in-house developed technologies to protect the Local Cloud servers against external attacks. To protect against high load, some of these systems would trigger directly when the email connection was made and before the “RCPT TO” part of the email conversation. Therefore we were unable to log such connection as part of the log search, as we would not know the recipient. We’ve build a much more advanced system over the last months, which still ensures protection against such external attacks whilst at the same time we now only reject the connection after the “RCPT TO” part of the conversation so the connection will always show up in the logging data of the domain. This will help in troubleshooting any delivery issues, as your users can directly lookup the information themselves.

Changelog:

Filtering (services):

  • When the default account is set to inactive, archive methods that deal with the default account or all accounts (e.g. /archive/accounts/) may now be used (#23921)

Front-end / GUI:

  • Email Users are now able to access Sender Whitelist / Blacklist (#22552)
  • Optimized logging classification for “Connection Lost” emails (#23377)
  • Added certificate management for the quarantine server HTTPS (#21341)
  • Added “Logout URL” to the session time-out page (#21390)
  • Resolved issue with setting the restricted local part characters in the Domain Settings page (#23860)
  • Resolved issue with Upload CSV file not working in the Sender Whitelist / Blacklist pages at email user level (#23901)
  • Optimized classification search criteria on Log Search page (#23931)
  • Resolved issue with Raw Headers missing from the message Preview in the Outgoing Spam Quarantine (#23747)
  • Resolved issue with the SpamPanel displaying an incorrect message when domains were transferred from Super-Admin to Admin (#23918)
  • Resolved issue with MX verification tool not returning results for all domains (#23938)
  • Added the message “Accept required” in the overview when domains are being migrated between users to make the action more clear (#23951)

Plugins & Integration tools:

  • cPanel: Resellers are now able to operate their customer’s domains (#23837)
  • cPanel: Resolved issue with “404 – Not found” error when selecting the number of items per page in Domain List (#23898)
  • cPanel: Alias and sub-domain are now showing in the Domain List (#23810)
  • cPanel: Resolved issue with removing the domain from cPanel not removing it from Spam Panel (#23906)
  • Plesk: Resellers are now able to operate their customer’s domains (#23837)
  • Plesk: Resolved issue with “404 – Not found” error when selecting the number of items per page in Domain List (#23898)
  • Plesk: Alias and sub-domain are now showing in the Domain List (#23810)
  • DirectAdmin: DirectAdmin addon no longer hard-codes routes (#20112)

For more information, please do not hesitate to contact us.


New Available Build Notification (81946)

This is our spam / virus filter update for customers on the mx1 / mx2.tnpw.net filtering cluster. The information is brought to you by our vendor, SpamExperts.

 What’s new this week: 

View the message in quarantine by clicking on the subject of the message in the Log Search results

A few updates ago, we added the ability to view, release, and remove messages from the quarantine directly from log search results.  These options are available from the action menu on the left of the results, for any messages that are in the quarantine.  This week, we’ve made it a bit easier to get to this – if you are including the Subject column in your log search results, then the subject will be a link to view (and from there optionally release or delete) the message.

Changelog:

Filtering (services):

  • This build includes general filtering/performance updates only

Front-end / GUI:

  • Resolved issue with changing the branding from server-wide to a specific server creating a duplicate (#23725)
  • It is now possible for sub-admins to add sub-admins via API call (#22221)
  • Sub-admins are now able to use the API /api/reseller/binddomains/ (#22242)
  • It is now possible to view the message in the quarantine by clicking the subject in the Log Search (#23422)
  • Resolved issue with autofilling the username / password in Manage outgoing user page (#20206)
  • It is now possible to use the /api/domainuser/status/ Spam Panel API using the domain name as well as the ID parameter. (#22069)
  • Resolved issue with login as newly created sub-admins (#23843)

Plugins & Integration tools:

  • cPanel: Resolved issue with PHP warnings occurring when unsintalling the addon on cPanel servers (#23763)
  • cPanel: Resolved issue with searching, changing order and changing count of items per page not working in Internet Explorer (#23876)
  • Plesk: Resolved issue with “This domain does not belong to you” error when trying to log in (#23641)
  • Plesk: Resolved issue with adding an email address in “Configure the email address for this domain” in Plesk not adding the address to the interface (#23796)
  • Plesk: Resolved issue with searching, changing order and changing count of items per page not working in Internet Explorer (#23876)

For more information, please do not hesitate to contact us.

 


New Available Build Notification (81544)

This is our spam / virus filter update for customers on the mx1 / mx2.tnpw.net filtering cluster. The information is brought to you by our vendor, SpamExperts.

What’s new this week: 

Front-end / GUI:

  • Resolved issue with the SpamPanel API call:api/admin/list/ not returning the proper result (#23432)
  • Resolved issue with calendar from the Outgoing / Incoming log search being misplaced (#23752)
  • Resolved issue with the outgoing filtering being active even after disabling Outgoing mail from Manage Products (#23774)

Plugins & Integration tools:

  • cPanel: Resolved PHP Warnings during installation (#23688)
  • cPanel: Adjusted text for `Check all domains` option (#23601)
  • cPanel: Optimized retrieval of domain list / Check status page (#23395)
  • Plesk: Resolved PHP Warnings during installation (#23688)
  • Plesk: Adjusted text for `Check all domains` option (#23601)
  • Plesk: Resolved issue with `This domain does not belong to you` error in Plesk 12 (#23641)
  • Plesk: Optimized retrieval of domain list / Check status page (#23395)
  • cPanel: Panel driver now catches the exceptions raised by the cPanel library (#13905)
  • cPanel: Resolved issue with the error Logout URL is not valid (#15901)
  • cPanel: Resolved issue with bulk-protect hanging (#23751)
  • cPanel: The diagnostics now checks if the hook is executable (#15242)
  • cPanel: You are now able to select the number of items you wish to see on a page (#22969)
  • cPanel: Resolved issue with Locales in addon not working (#23685)
  • Plesk: Resolved issue with the error Logout URL is not valid (#15901)
  • Plesk: The diagnostics now checks if the hook is executable (#15242)
  • Plesk: You are now able to select the number of items you wish to see on a page (#22969)
  • Plesk: Resolved issue with Locales in addon not working (#23685)

For more information, please do not hesitate to contact us.

 


New Available Build Notification (80690)

This is our spam / virus filter update for customers on the mx1 / mx2.tnpw.net filtering cluster. The information is brought to you by our vendor, SpamExperts.

What’s new this week: 

Filtering (services):

  • Improved the speed of simple API calls (#23475)
  • Improved the speed of the quarantine release system (from protection reports) (#23476)
  • Improved the speed of various API calls that interact with multiple filtering servers (#23300)
  • Added a new API method (api_list_lock_notification_templates) is available to list the configured lock notification templates (#23240)
  • The status of a message in the logging system now distinguishes between being queued and queued but frozen (#21933)

Front-end / GUI:

  • Resolved issue with the domain limit settings (#23438)
  • Resolved issue with the Apply button not working when removing the Software API Users (#23513)
  • Resolved issue with the Spam Panel API : “Error in exception handler” error (#23593)
  • Resolved issue with the IPv6 being incorrectly split when used as a Route (#23615)

Plugins & Integration tools:

  • cPanel: It is now possible to Update SPF records (#21243)
  • cPanel: Added checkboxes in the Domain Overview section to easily select several domains (#11980)
  • cPanel: Resolved issue with the Configuration Validation not requiring a correct password (#23546)
  • Plesk: Added checkboxes in the Domain Overview section to easily select several domains (#11980)
  • Plesk: Resolved issue with the Configuration Validation not requiring a correct password (#23546)

 

For more information, please do not hesitate to contact us.

 


New Available Build Notification (80229)

This is our spam / virus filter update for customers on the mx1 / mx2.tnpw.net filtering cluster. The information is brought to you by our vendor, SpamExperts.

 What’s new this week: 

Improvements to bandwidth overview with sub-admins
A web interface “super-admin” is able to see a bandwidth overview for all domains that are configured on the system.  However, at the admin level, only domains that belong to the admin directly would be included in the bandwidth overview.  Generally, an admin is interested not just in the bandwidth being used by their own domains, but also domains that belong to any of the “sub admins” as well.  With this week’s update, we’ve changed the bandwidth overview pages so that all the sub-admin’s domains (and the sub-admin’s sub-admins, and so on) are included on the page as well, so it’s more like the super-admin page.

Changelog

Filtering (services):

  • When a destination mail server rejects an email address that error message will be passed back to the sending server.  Note that this does not apply when the destination rejection is cached, which will be the majority of cases (#11866)
  • It’s now possible to use multiple values for the “status” filter in api_find_messages and related calls (#23288)
  • Improvements to the efficiency of updating the archiving search index, particularly on very busy clusters (#21508)
  • The API has new methods that let users disable the domain-level quarantine, and the email-user level quarantine is now enabled by default for all addresses (it can be disabled for specific addresses as required)(#22136)

Front-end / GUI:

  • Resolved issue with setting a default protection report template at admin level (#20204)
  • Added sub-admin information to the bandwidth overview pages (#22376)

Plugins & Integration tools:

  • cPanel: Enhancements made to Bulk Protect process (#23283)

For more information, please do not hesitate to contact us.

 


New Available Build Notification (79757)

This is our spam / virus filter update for customers on the mx1 / mx2.tnpw.net filtering cluster. The information is brought to you by our vendor, SpamExperts.

 What’s new this week: 

Working with quarantined messages in log searches
The web interface offers a “spam quarantine” page, where you may inspect the messages that have been quarantined, and release any incorrectly classified messages.  This page offers some ability to search for messages, but is generally fairly limited.  The log search page, however, offers many ways to search for messages, and has many options around what information is displayed for each of the matching messages.

You’re now able to view, release, and remove messages from the quarantine directly from the log search results.  This functionality works just like it does on the quarantine page, but you’re able to combine it with the far more flexible options around searching and displaying results that the log search page offers.  To perform any of these actions, simply select the appropriate choice from the action drop-down on the far left of the row – like the quarantine page, you can also select multiple rows, and perform the action on all of them at once, using the “Apply to selected” choice at the bottom of the page.  Note that these choices will only appear for messages that were quarantined.

Changelog:

Filtering (services):

  • Resolved issue with the archiving storage definitions, passing a datetime.date object as the timestamp value, rather than a datetime.datetime (#23346)
  • The api_find_call_logs method is now returning UTC values, and the documentation was updated to show this (#23379)
  • The client_username and client_ip arguments for api_find_call_logs and api_count_call_logs have been renamed to search_client_username and search_client_ip (#23355)
  • When an outgoing message is destined for a filtered incoming domain, this will now always be routed to the local server rather than following normal delivery rules (#18200)
  • The api_get_delivery_errors API method now sources all data from the logging server, which will considerably improve speed, particularly on large clusters (#21628)
  • Significant improvements in the efficiency of archiving messages (#21150)
  • Two new API methods, api_get_delivery_queue_count and api_get_outgoing_delivery_queue_count have been added, that allow getting the number of messages in the delivery queue (#21465)
  • A new column, “delivery_data” is available in the api_find_messages and api_find_outgoing_messages methods (#23115)
  • Improvements to the efficiency of removing a domain (#23287)
  • The “True” and “force” values for the “include_in_progress” argument of the api_count_messages and api_count_outgoing_messages API calls are now deprecated (#79625)
  • The api_get_recipient_error_details API method has been deprecated (#21628)
  • The “include_in_progress” argument of the api_count_messages and api_count_outgoing_messages API calls now defaults to False (#79633)

Front-end / GUI:

  • Optimized the text in the “Manage list of domains and IP addresses with disabled SPF check” page (#23253)
  • Added text to explain the “Identification Method” behavior in the Outgoing user settings page (#23221)
  • Optimized SpamPanel API error text when authenticating with unknown user (#23130)
  • Resolved issue with being able to upload invalid local parts via a CSV file (#23361)
  • Renamed the submission term in the Spam Panel to “Outgoing” (#23364)
  • Added the ability to release/view/remove quarantined messages in log search results (#19766)
  • Added text to clarify that the “Enable outgoing limits:” are related to connections and not messages in the Outgoing user settings page (#23170)
  • Added more support to archive storage changes (#11119)
  • SpamPanel is now compatible with Dovecot 2 (#22787)
  • Optimized the message returned when the outgoing user is added to the SpamPanel (#21830)
  • Resolved on screen error when submission report was generated at admin level (#23388)
  • Changed getvalidrecipientcount to not include data on the filtering servers (#22871)

Plugins & Integration tools:

No new updates this week

For more information, please do not hesitate to contact us.